PDF24 PDF24.org Support Forum

 

PDF24.org Support Forum Forum Index -> Installation of the PDF24 Creator

Problem with starting the service related to the printer

Post new topic   Reply to topic
www.pdf24.org
Author Message
Santa Lina



Joined: 11 Nov 2017
Posts: 1

PostPosted: Sat Nov 11, 2017 8:57 am    Post subject: Problem with starting the service related to the printer Reply with quote

Note - I do not speak English well so the original text has been translated from French to English by Google Translate. If some phrases or phrases seem to you to be inconsistent or incomprehensible, then tell me and I will take you the original text that you can then translate on the application of your choice.


Hello, I installed PDF24 Creator about 48 hours ago on my Windows XP Pro (SP3) operating system and it does not work because the service related to the printer is missing.

Note that this service worked very well after the software was installed and until the next operating system restart. Immediately after the reboot a dialog box appeared telling me that the service had not started and that I had to click on the button below to start it. So I clicked several times on the button but to no avail because it did not want to restart, so to force things I was on the Windows service management module and I forced the service to restart. But force to note that this service did not want to restart and that the following error message was displayed "Error 1053: The service did not respond quickly enough to the request of launching or control. ".

I was then on the system event log and there were several posts about PDF24 Creator registered, including the following:

Error 7000: The PDF24 service failed to start because of the error: The service did not respond quickly enough to the launch or control request.
Error 7009: Waiting time (30000 milliseconds) for a PDF24 service connection.

Error 54: The Microsoft Word document - Creating your app - 6 key points to know about copyright - was damaged and was removed. The associated driver is: PDF24.

Finally for your information, here is the contents of the registry for this service:

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\PDF24]
"Type"=dword:00000010
"Start"=dword:00000002
"ErrorControl"=dword:00000001
"ImagePath"=hex(2):22,00,43,00,3a,00,5c,00,50,00,72,00,6f,00,67,00,72,00,61,00,\
6d,00,20,00,46,00,69,00,6c,00,65,00,73,00,5c,00,50,00,44,00,46,00,32,00,34,\
00,5c,00,70,00,64,00,66,00,32,00,34,00,2e,00,65,00,78,00,65,00,22,00,20,00,\
2d,00,73,00,65,00,72,00,76,00,69,00,63,00,65,00,00,00
"DisplayName"="PDF24"
"ObjectName"="LocalSystem"
"Description"="PDF24 PDF Printer Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\PDF24\Security]
"Security"=hex:01,00,14,80,90,00,00,00,9c,00,00,00,14,00,00,00,30,00,00,00,02,\
00,1c,00,01,00,00,00,02,80,14,00,ff,01,0f,00,01,01,00,00,00,00,00,01,00,00,\
00,00,02,00,60,00,04,00,00,00,00,00,14,00,fd,01,02,00,01,01,00,00,00,00,00,\
05,12,00,00,00,00,00,18,00,ff,01,0f,00,01,02,00,00,00,00,00,05,20,00,00,00,\
20,02,00,00,00,00,14,00,8d,01,02,00,01,01,00,00,00,00,00,05,0b,00,00,00,00,\
00,18,00,fd,01,02,00,01,02,00,00,00,00,00,05,20,00,00,00,23,02,00,00,01,01,\
00,00,00,00,00,05,12,00,00,00,01,01,00,00,00,00,00,05,12,00,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\PDF24\Enum]
"0"="Root\\LEGACY_PDF24\\0000"
"Count"=dword:00000001
"NextInstance"=dword:00000001


Since the installation of the application and until today, I have done several reboots of my system and each time the same dialog box appears to report the problem. So what to do?


I hope that all this information will help to find a solution. If you want more precision in this matter, do not hesitate to send me a message. Thank you


See you
SL
Back to top
pdf24
Site Admin


Joined: 14 Aug 2006
Posts: 545

PostPosted: Mon Dec 18, 2017 7:09 am    Post subject: Reply with quote

Please try the latest version of the PDF24 Creator. Did you install the PDF24 Creator into the default folder or did you change the install directory? If you have changed the install directory, what folder did you use?
Back to top
Display posts from previous:   
Post new topic   Reply to topic All times are GMT

PDF24.org Support Forum Forum Index -> Installation of the PDF24 Creator


 

Powered by phpBB