so I print the word doc using pdf24. where will I find the pdf file? and I assume it will have the same filename as the word file but with a pdf extension. I cant find the pdf file - I would expect it to be in the same folder as the word file from which it was derived but it is not. Thanks
After printed on the PDF24 PDF printer the assistant opens. If not then something went wrong. Check your windows print monitor. There should be the print monitor icon in your icon bar. There you can see whether your file could be printed.
If the PDF printer does not work, try to start the PDF24 Editor and then print again. If this works, then you, maybe, have disabled the pdf24.exe background task. This task is needed if you want to use the PDF printer. If the task is not running, then the PDF printer will not work. Print jobs will remain in the print queue and the print monitor shows an error. Starting the PDF24 Editor also starts the pdf24.exe if the task is not already running. Some users disable the task and they wonder why the pdf printer is not working.